![]() If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email to and send your item to: Online Returns, In-Excess UK LTD, Anchor House, Netherhampton Road, Salisbury, SP2 8RA. ![]() We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at Exchanges (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. ![]() To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please note: The customer is 100% responsible for rack assembly and installation.Our Returns Policy lasts 30 days. **Customer is 100% responsible for securing bikes & boats for transportation. *Please allow 48 hours (max.) for Bike purchases ![]() Kittery Trading Post is open 9am-7pm, daily. A $0.25 Maine bag fee applies to all curbside pickup orders. Orders not picked up within 30 days will be returned to stock. Kittery Trading Post will not have any liability for any order delays. Kittery Trading Post does not make any guarantee that your order will be available at any specific time. NOTE: Firearms must be picked up and processed inside the store. For documentation and your protection we will record vehicle plate number and date/time of pickup.Once confirmed, they will place your order in your vehicle's backseat or trunk. (On vehicle or trailer if a Bike, Boat or SUP**).A KTP team member will confirm purchase via printed or digital receipt and Valid ID shown through vehicle window.When you hear the greeting, dial EXT 330, to connect to the Curbside Pickup department. Park in one of the numbered parking spots near the marked pickup door in the back of our south parking lot. (Bikes, Boats & SUPS have a separate marked pickup area).Upon receipt of your order ready email confirmation drive to the Kittery Store between 10:00AM-6:00PM.If your product is located at our Kittery Store it will be ready within one hour of order confirmation, if not please allow 24 hours.*.We’ll let you know when your order is ready via email or phone.Shop Online – Select Contactless Curbside Pickup as your shipping method during checkout.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |